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Powered by Artificial Intelligence


Norma Live uses Artificial Intelligence to provide real-time dynamic live routing for express deliveries and fast-moving frequently changing pickup & delivery operations. Norma Live is an auto-pilot that dynamically routes and re-routes drivers on the road based on incoming pickup & delivery orders. Norma Live comes with a backbone optimizer connecting the entire transportation chain with the last mile to provide predictable and reliable deliveries.

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Hello, I’m Norma Live. Your intelligent real-time route planning assistant.

Do you need a routing solution for daily distribution logistics optimization?


Norma Live is a real-time dynamic live routing algorithm enabling you to put your entire express delivery operation on auto-pilot. It optimizes pickup & delivery operations of the last mile and significantly empowers same-day or immediate delivery services. Norma Live can be easily combined with Altair LM to provide a fully unified delivery management experience from zone/region to zone/region via cross-dock, multi-hub network.

Fast real-time optimization for express deliveries

Connecting last-mile deliveries with cross-docks

Maximization of utilization and efficiency

Full automation with autopilot dispatching capabilities

Impressive customer experience with reliable predictable services

Command & Control at your fingertips


From our AI Lab

The Science behind Norma

Norma Live is an online always-on dynamic optimization software for real-time logistics requirements. It provides dynamic real-time routing for pickup & delivery orders, in which orders are continuously streamlined and re-routing has to take place throughout the day. Norma Live uses metaheuristics run in real-time to solve complex combinatorial problems presented by challenging business cases of fast movements and logistics operations. This case is specifically interesting for same-day delivery requirements such as online ordering businesses (e-commerce last mile, online groceries, distribution businesses, etc.).

How Norma Live works

Norma Live connects to external data systems to retrieve information such as road network maps and traffic predictions to efficiently and quickly return the best-case pickup and delivery plan for the orders. It continuously re-optimizes live based on incoming orders in real-time.

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Norma Live comes with a live control tower that shows a comprehensive overview of the current state of the logistics operations process. It shows a train-view of all routes of the best plan, showing which orders are done, in progress or still assigned but not dispatched. Since NormaLive continuously optimizes its plans, the best plan is always updated and displayed on the User Interface. It also shows all orders statuses, algorithm status and the map of the routes of the best plan.

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At dispatching time, Norma Live sends the driver a Next Destination message via the driver’s mobile application. The message provides the driver with information about the next point to visit and which order to be picked up or delivered. Upon arrival at the destination point, the driver will receive his next destination instructions. All operational features related to digital proof of delivery, cash on delivery and direct link with delivery hubs are available.

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Let's Get Started

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